Job Description

This is a great time to be joining British Airways as we Build a Better BA. We take huge pride in our past – but we’re looking to the future as an airline that loves embracing the best of modern Britain.

In our Account Management roles, you have a remarkable opportunity to leave a lasting impact on our business. The airline industry undergoes rapid changes, pushing us to continuously evolve and discover innovative ways to impress customers and outperform our competitors. If you possess a daring and inventive attitude, you will thrive in British Airways.

Key duties

• Build positive relationships with key decision-makers, using data insights to identify sales opportunities, prioritising the portfolio to focus on the most valuable outcomes.
• Representing BA & partner sales externally, and collaborating effectively internally (e.g. with Revenue Management) and within IAG and partner airlines to optimise revenue margin
• Liaise between customers/partners and cross-functional internal teams to ensure the timely and successful delivery of our solutions.
• Work alongside Inside Sales colleagues to manage the accounts portfolio jointly planning activity and measuring outcomes.
• Negotiates profitable deals, analyses performance and follows-through on actions to ensure delivery to target and budget
• Develop a trusted advisor relationship with key accounts, customers and executive sponsors and utilise this information to our best advantage
• Proactively lead a joint company-strategic account planning and development cycle that develops mutual performance objectives, financial targets

In return, you can expect competitive rewards package including pension, staff travel, training and medicals.

Role requires total focus on selling in deals and tactical opportunities driven from the central planning team and delivering results back to the business

Your contributions will be recognized and rewarded with a competitive benefits package, alongside ample opportunities to grow and advance your career in various exciting directions.

We are an equal opportunities employer and value diversity at British Airways. We do not discriminate on the basis of race, religion, age, marital status, veteran status or disability status. This job description is intended to convey information essential to understanding the scope of the job and the general nature and level of work performed by job holders within this job. However, this job description is not intended to be an exhaustive list of qualifications, skills, efforts, duties, responsibilities or working conditions associated with the position.

N.B. We reserve the right to close a vacancy before the closing date in the event of an overwhelming response or a change in business priorities

Deadline: 19 August 2023

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